At ji99, your privacy is not an afterthought – it is built into everything we do. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and what rights you have as a player under Philippine law.
These six principles summarize how ji99 approaches data privacy. The full legal details follow in the sections below.
ji99 uses 256-bit SSL encryption on all connections, stores passwords using one-way hashing, and applies strict access controls so that only authorized personnel can view your personal information. Security audits are conducted regularly.
ji99 does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data is used solely to operate your account, comply with PAGCOR regulations, and improve your experience on the platform.
This policy is fully aligned with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. ji99 is registered with the National Privacy Commission (NPC) as required by law.
As a ji99 player, you have the right to access, correct, and request deletion of your personal data at any time. You can also object to certain types of processing or request that we restrict how we use your information.
ji99 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by PAGCOR regulations and Philippine law. Data that is no longer needed is securely deleted or anonymized.
We believe you deserve to know exactly what data we hold about you and why. This policy is written in plain, accessible English so that every Filipino player can understand how their information is handled – no legal jargon overload.
This Privacy Policy ("Policy") describes how ji99 Casino ("ji99," "we," "us," or "our") collects, uses, stores, discloses, and protects the personal information of individuals ("you," "your," or "Player") who access or use the ji99 platform, including the website at ji99.app and all associated services, games, and features (collectively, the "Platform").
This Policy applies to all personal data processed by ji99 in connection with your use of the Platform, regardless of whether you are a registered player, a visitor browsing the site, or a person who contacts our support team. It covers data collected online through the Platform as well as data you may provide to us through other channels such as live chat or email correspondence.
By accessing the Platform or creating a ji99 account, you acknowledge that you have read and understood this Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you should not use the Platform.
Regulatory Framework: This Policy is governed by the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). ji99 also complies with applicable PAGCOR data handling requirements.
ji99 Casino acts as the Data Controller in respect of the personal data it collects and processes in connection with the Platform. As Data Controller, ji99 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with applicable Philippine data protection law.
ji99 has appointed a Data Protection Officer (DPO) as required under the Data Privacy Act. The DPO is responsible for overseeing ji99's data protection strategy and ensuring compliance with this Policy and applicable law. You may contact the DPO directly if you have any questions or concerns about how your personal data is handled.
Contact details for the ji99 Data Protection Officer are available through our customer support team, accessible via live chat on the Platform. All data-related inquiries are handled in accordance with the NPC's prescribed timelines for responding to data subject requests.
ji99 collects the following categories of personal data in connection with your use of the Platform:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government ID number | Account registration, KYC verification, age verification |
| Contact Data | Email address, mobile number, home address | Account communications, support, notifications |
| Financial Data | GCash number, bank account details, transaction history | Deposits, withdrawals, fraud prevention, AML compliance |
| Technical Data | IP address, device type, browser, operating system | Security, fraud detection, platform optimization |
| Usage Data | Games played, session duration, betting history, login times | Responsible gaming monitoring, personalization, analytics |
| Communications Data | Support chat logs, email correspondence | Customer service, dispute resolution, quality assurance |
| Verification Documents | Scanned government ID, selfie with ID, proof of address | KYC compliance, PAGCOR regulatory requirements |
ji99 does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required for responsible gaming assessments or as mandated by PAGCOR regulations.
ji99 collects your personal data through the following means:
Note on Third-Party Data: When ji99 receives your data from third-party sources such as payment processors or KYC providers, we ensure that those providers have a lawful basis for sharing your data with us and that appropriate data sharing agreements are in place.
ji99 uses your personal data for the following purposes:
Under the Philippine Data Privacy Act, ji99 must have a lawful basis for processing your personal data. The legal bases on which ji99 relies are as follows:
Where ji99 relies on consent as the legal basis for processing, you will be asked to provide that consent explicitly at the relevant point of data collection. Withdrawal of consent will not affect your ability to use the Platform for its core functions.
ji99 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, and analyze how the Platform is used. The following types of cookies are used:
ji99 does not use third-party advertising or behavioral tracking cookies. When you first visit the Platform, you will be presented with a cookie consent notice. You may manage your cookie preferences at any time through your browser settings, though disabling certain cookies may affect Platform functionality.
Note: Disabling strictly necessary cookies will prevent you from logging in to your ji99 account and using core Platform features. Analytics and functional cookies can be disabled without affecting your ability to play.
ji99 does not sell your personal data. We may share your data with the following categories of recipients only where necessary and with appropriate safeguards in place:
All third parties with whom ji99 shares personal data are required to handle that data in accordance with applicable Philippine data protection law and are bound by appropriate data processing agreements. ji99 does not transfer personal data outside the Philippines except where required by law or with your explicit consent.
ji99 retains your personal data for as long as necessary to fulfill the purposes described in this Policy, or as required by applicable law. The following general retention periods apply:
When personal data is no longer required, ji99 will securely delete or anonymize it in accordance with industry best practices. Anonymized data that can no longer be linked to an individual may be retained indefinitely for statistical and analytical purposes.
ji99 implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security measures include:
Despite these measures, no online platform can guarantee absolute security. In the event of a personal data breach that poses a risk to your rights and freedoms, ji99 will notify the National Privacy Commission and affected players in accordance with the timelines prescribed by the Data Privacy Act.
Your Role in Security: You are responsible for keeping your ji99 Login credentials confidential. Never share your password with anyone, including ji99 staff. If you suspect unauthorized access to your account, contact our support team immediately via live chat.
Under the Philippine Data Privacy Act, you have the following rights in relation to your personal data held by ji99:
Request a copy of the personal data ji99 holds about you and information about how it is processed.
Request correction of inaccurate or incomplete personal data held in your ji99 account.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
Receive a copy of your personal data in a structured, commonly used, machine-readable format where technically feasible.
Request that ji99 restricts the processing of your data in certain circumstances, such as while a rectification request is being assessed.
To exercise any of these rights, please contact our support team via live chat on the Platform. ji99 will respond to all data subject requests within fifteen (15) days, as required by the Data Privacy Act. We may need to verify your identity before processing your request.
If you are not satisfied with ji99's response to a data subject request, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
The ji99 Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine law and PAGCOR regulations. ji99 does not knowingly collect personal data from individuals under the age of 21.
If ji99 discovers or has reason to believe that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the personal data in question, and void any transactions or winnings associated with that account.
If you are a parent or guardian and believe that your child has registered an account with ji99, please contact our support team immediately via live chat so that we can take prompt action.
Age Verification: ji99 employs mandatory age verification as part of its KYC process. All players must confirm they are 21 or older at registration and may be required to submit documentary proof of age before withdrawals are processed.
ji99 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or PAGCOR regulatory requirements. The date of the most recent revision is displayed at the top of this page.
When material changes are made to this Policy, ji99 will notify registered players via email or through a prominent notice on the Platform prior to the changes taking effect. Your continued use of the Platform following notification of any changes constitutes your acceptance of the revised Policy.
We encourage you to review this Policy periodically to stay informed about how ji99 protects your personal data. If you have any concerns about changes to this Policy, please contact our support team before continuing to use the Platform.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way ji99 handles your personal data, please contact us through the following channels:
ji99 is committed to resolving all privacy-related inquiries promptly and fairly. If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the competent supervisory authority for data protection matters in the Philippines.
NPC Complaints: The National Privacy Commission accepts complaints from data subjects whose rights under the Data Privacy Act have been violated. Information on how to file a complaint is available through official NPC channels. ji99 cooperates fully with all NPC investigations.
You have the right to access, correct, and delete your personal data at any time. Contact support via live chat to submit a request.
Now that you know how ji99 protects your personal data, you can play with confidence. Fast GCash payouts, PAGCOR-regulated games, and a Filipino-speaking support team ready to help 24/7. Sign in and enjoy the experience.